Ordering & Collection
Once you have decided which Cake you would like to order, you can either ring us or call into our store on Bridge Street to book in! We require a minimum £10 deposit on Cake orders and bespoke Cupcakes. It is always best to book in early to avoid disappointment - sometimes we can fit Cakes in last minute, yet other dates book out weeks in advance. Cupcakes can usually be fitted in with a few days notice, but for bespoke or larger orders please give as much notice as possible.
You will be given a time slot for collecting your order when booking in - please keep note of this as we work to a very tight collection schedule, and should you arrive early your cake may not be ready.
Please think ahead when collecting your order and park as close to the bakery as you can, as walking any distance with a cake or even cupcakes can cause damage.
We cannot place cupcakes or cakes into bags as this will damage them.
Transporting Your Cake!!!
We urge all customers to read our guidelines below - we make sure your cake looks amazing before it leaves us and we want it to stay that way!
- Our Cakes are buttercream - if you touch the sides of the box or lean the box against you this will mark the cake. Please ONLY use the bottom base board for carrying and hold it away from you.
- All Cakes / Cupcakes must be kept completley flat during transport - if setting into a car, please do not set them on seats - they are best placed in the front footwell or preferably held by someone. This is even more important if you are collecting a Tiered Cake - they do not have gravity on their side, and although well supported internally, any tilting at all during tranport or storage can cause the inner structure to shift
- Orders must be kept cool - in hot weather keep air con on, and never leave them in the car for any length of time. Even if it feels cool to you, buttercream can melt even on Northern Ireland's 'sunny' days!
- At home store Cakes & Cupcakes in their box in a cool room (not in the fridge!).
Eat-by / Allergy Info
We recommend Cupcakes & Cakes are eaten within 2-3 days.
Unfortunately we cannot offer gluten free / dairy free / egg free options.
While only some of our flavours contain nuts, we cannot guarantee anything is completely nut-free as we do use nut products in the bakery so cannot completely eliminate cross-contamination.
If you have an allergy please let us know at time of booking and we will do our best to accomodate.